0 items / £0.00

Delivery

How long until my item(s) arrive?
We always aim to dispatch parcels as quickly as possible.  All standard orders are dealt with in date order.

Items during transit
During transit products might slightly move within Crystals Set/products  box this will not effect the quality of the products.

Incorrect address?
We will deliver parcels ordered by you to the address which you gave for delivery when you make your payment to via PayPal, if any of the details you have given us in your delivery address are incorrect, we will not be liable for any items which have not been received.

What type of shipping and handling do you offer?
The parcels will be usually dispatched by Royal Mail business post same day or next day after paying for your order depending on time of day in which order was made.

Orders outside of United Kingdom will occur extra postage.  We may have to contact you to advise you of the extra postal charge. We will then dispatch same or next day after paying for your order.

Orders outside of United Kingdom would take considerably longer to get to you please allow two weeks before getting in touch.

We cannot be held or responsible for parcels placed outside of United Kingdom held at customs in the country of your delivery address. each country may occur their own import taxes.

Please allow extra days for bank holidays and weekends.

if you do not receive parcels ordered by you within 14 days of date on which you ordered them, we shall have no liability to you unless you notify us by email at [email protected] of the problem within 10 days of the ordered date.

If you have not received your parcels you must first check with your local sorting office even if you have not received notification from the postman that they are holding parcels for you.

What terms of payments do you accept?
Payments can be made using PayPal which is a easy quicker way of us receiving your payment helping us to be able to post your parcel as quickly as possible.

Still have a question?
Email [email protected] or use the form from Contact page.